Cascade Payments
Effective Date: March 6, 2026
This Privacy Policy describes how Cascade Payments (“Cascade Payments,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, request information about our services, or communicate with us.
Cascade Payments provides merchant services and payment processing solutions for businesses. This policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when interacting with Cascade Payments, including when you:
- Request a free rate review
- Submit a contact form
- Schedule a consultation
- Contact our team by phone or email
- Sign up for communications or service updates
The information we may collect includes:
- Name
- Business name
- Email address
- Phone number
- Monthly payment processing volume
- Business details related to merchant services
- Any additional information you choose to provide
We use this information to respond to inquiries, provide merchant services consultations, and deliver information about our services.
Automatically Collected Information
When you visit our website, certain information may be collected automatically using cookies and similar technologies.
This may include:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Pages visited on our website
- Referring website or source
- Date and time of access
We use this information to:
- Analyze website traffic and trends
- Improve our website and services
- Understand how users interact with our website
- Maintain website security
Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve functionality and better understand visitor behavior.
Cookies may collect information such as:
- browsing activity
- device identifiers
- session information
- website interactions
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
How We Use Your Information
Cascade Payments may use the information we collect to:
- Respond to inquiries and consultation requests
- Conduct merchant processing rate reviews
- Provide information about payment processing services
- Communicate with you regarding services or support
- Improve website functionality and performance
- Maintain the security of our systems
- Comply with applicable laws and regulations
SMS Messaging Communications
If you provide your phone number through our website or other communications, you may receive SMS messages from Cascade Payments related to your inquiry or account.
These communications may include:
- follow-ups regarding rate review requests
- appointment confirmations
- responses to customer support inquiries
- service-related notifications
SMS Messaging Consent
By submitting your information through our website forms, you consent to receive SMS messages from Cascade Payments.
Message and data rates may apply.
Message frequency may vary.
Reply STOP to opt out of SMS communications at any time.
Reply HELP for assistance.
SMS Data Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (for example, customer service platforms or messaging service providers) is permitted as necessary to operate our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How We Share Your Information
Cascade Payments may share information with trusted third-party service providers who help us operate our business and provide services. These may include:
- customer relationship management systems
- payment processing partners
- website hosting providers
- analytics providers
- messaging or communication platforms
These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information when required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Cascade Payments or others.
Data Security
Cascade Payments uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- respond to inquiries
- provide requested services
- maintain business records
- comply with legal obligations
- prevent fraud or security incidents
Third-Party Websites
Our website may contain links to third-party websites or services. Cascade Payments is not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
Cascade Payments may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Cascade Payments
Phone: 206-930-4359
Email: chris@cascadepayments.com